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Monday, January 7, 2008

Oracle Waste Management vs SAP Waste Management

It is business as usual and company awareness to environmental issues which making SAP still the leader on this ERP product. I find almost nonsense when trying to find Oracle Waste Management using google from product description, customer list, etc. This is probably I am SAP minded, please correct me for such information.

Using keyword SAP Waste Management, I found following links SAP ERP: Corporate Services -- Environment, Health and Safety Compliance Management

I can't find any sap specific book for waste management, the general books and guide are:

ESRI Integration to SAP: Case Studies
I hope these solutions can be implemented in Indonesia

  • Marin Water District
    • Integrated system includes: SAP ERP, ESRI’s ArcGIS Desktop (Arc Info and ArcView), ArcPublisher/ArcReader, ArcSDE, and Impress’ Geo I.App (which includes ArcGIS Server).
    • Marin Municipal Water District is a public agency which provides high-quality drinking water to approximately 185,000 people in a 147 square mile area of Marin County, California. The integration has resulted in decreased service times, reduced error frequency, lower operation costs and increased overall efficiency.
  • British Waterways [PDF-291 KB]
    • Integrated system includes: SAP ERP, ESRI’s ArcSDE, ArcIMS, ArcGIS, and ArcPad.
    • British Waterways (BW), a public corporation, manages more than 2,000 miles of canals and rivers in England, Scotland, and Wales, together with all the assets comprising those waterways. The integrated system provides a uniquely powerful tool for managing and visualizing their asset information.
    • Related Article.
  • Denmark's Largest Electricity Company Implements Enterprise GIS
    • Integrated system includes: SAP’s R/3 Plant Maintenance, Miner and Miner’s ArcFM, and ESRI’s ArcGIS.
    • NESA, as a lead player in Denmark’s deregulated electricity market, serves a population of nearly one million and has nearly 550,000 customers around greater Copenhagen. Implementing the extensive GIS infrastructure has allowed NESA to expand its customer service, introduce streamlined working procedures, improve its earning potential, and secure greater value for its owners.
  • Mapping Data in SAP-Business Warehouse [PDF-125 KB, 3 pages]
    • Integrated system includes: SAP Business Warehouse (BW), ESRI's ArcGIS and ArcIMS
    • The City of San Antonio is completing an installation of SAP data warehousing software as part of the Enterprise Resource Management (ERM) project. The SAP Business Warehouse team is the reporting arm of the project and needed to develop a way to display the city's data on maps.
  • Forestry Innovation Clears Logjam
    • Integrated system includes: SAP financial management system, SAP and Numetrics planning systems, and ESRI's GIS.
    • Carter Holt Harvey Forests has 330,000 hectares [815,430 acres] under cultivation, making it the largest owner and manager of plantation forests in New Zealand. It harvests 5 million tons a year. The company expects to pay off a $7 million supply chain project within two years through cost savings and making better use of its logs.
  • AlintaGas, Australia [PDF-105 KB, 4 pages]
    • Integrated system includes: SAP ERP Plant Maintenance module, customized ESRI GIS software called Gas Network Information System consisting of ArcFM and ArcFM Viewer and ArcSDE.
    • The Australian company distributes gas to approximately 400,000 residential, business and industrial customers throughout Western Australia . The integrated system provides a seamless transition to end users and improves the overall efficiency of the AlintaGas business processes.
  • City of Richmond, California
    • Integrated system includes: SAP ERP Financial, Human Resources, Payroll and Plant Maintenance (Public Works Work Orders) along with ArcGIS Desktop and ArcIMS. View the How ESRI Technology Interfaces with SAP's ERP Software document for more information.
    • The City of Richmond has 100,000 residents, 1,200 employees and a shifting economic landscape. City officials wanted to advance business processes across all city departments and especially support city finance and community development as well as improve communications and services to its citizens.
  • City of San Diego Street Divisions, California [PDF-665 KB, 2 pages]
    • Integrated system includes: SAP ERP and ESRI's ArcGIS Desktop and ArcIMS.
    • The Street Division employs more than 350 people and maintains 2,863 miles of streets and 5,000 miles of sidewalk. The integrated system improves productivity, increases efficiency and improves record management along with allowing the city to provide excellent customer service to its citizens.
  • Electrical Utility Company (case study) [PDF-112 KB, 6 pages]
    • Integrated system includes: SAP ERP and ESRI's ArcGIS Desktop.
    • The case study describes an application that was developed for an electrical utility company to validate street address inputs associated with various work management transactions. The application can be utilized to decrease field maintenance crew equipment costs and increase productivity.
  • German Waterways and Shipping Administration (WSV), Germany [PDF-280 KB, 4 pages]
    • Integrated system includes: SAP ERP Real Estate module, SAP Business Workflow and ESRI's ArcGIS Desktop.
    • The WSV owns the country's waterways and is responsible for inland and maritime shipping. An integrated real estate application was developed to manage its many properties previously managed through local and regional offices that deployed a variety of software systems.
  • Hamburg Department of Sanitation, Germany
    • Integrated system includes: SAP ERP Utilities for Waste Management and ESRI's ArcView, ArcSDE, and MapObjects.
    • Provides services to a population of nearly 2 million residents who annually produce close to 2 billion pounds of waste. Up until 2000, the department had three separate systems for managing work order data and billing processing of commercial, technical and logistic data.
  • Norwegian Consortium Integrates Databases [PDF-387 KB]
    • Integrated system includes: SAP ERP Project System module, ESRI's ArcGIS Desktop and ArcSDE, CIS and SCADA.
    • GeoNIS is a consortium of three Norwegian electrical distribution companies that together serve more than 550,000 customers. The integration has greatly improved the capabilities and efficiency of their logistics and work order management.
    • Related Article. [PDF-119 KB, 3 pages]
  • Pidpa, Belgium
    • Integrated system includes: SAP ERP, ESRI's ArcGIS product family, CIS and SCADA. View the Technical Overview document for more information.
    • The Belgium water company provides drinking water to more than 1.1 million customers within its 2,581 square kilometer service area. Integrating GIS with other information systems – enterprise resource planning (ERP), customer information system (CIS) and supervisory control and data acquisition (SCADA) was essential to the implementation of a new maintenance and management system.
SAP Press Release when Waste Management company join SAP customer
This company joined waste management companies using SAP as well others in Malaysia and Singapore

Waste Management Selects SAP Safe Passage Program

Waste Management Turns to SAP to Transform Its Customer and Revenue Management Requirements

NEWTOWN SQUARE, Pa. - December 15, 2005 - SAP AG (NYSE: SAP) today announced that it has entered into an agreement with Waste Management, Inc. (NYSE: WMI), the leading provider of comprehensive waste and environmental services in North America, to transform Waste Management’s customer and revenue management needs by transitioning its software solution environment to mySAP™ Business Suite.
Waste Management joins a growing list of companies that are leveraging the SAP Safe Passage program—a tailored package of solutions, technology and incentives—to migrate to SAP, the world’s leading and most experienced business software solution provider. Waste Management becomes SAP’s flagship U.S.-based waste and recycling customer, joining more than 50 waste and recycling customers throughout the world.
The SAP Safe Passage program will enable Waste Management to focus on streamlining its customer care and billing functions to increase revenue, improve customer satisfaction and enhance its competitiveness. Waste Management plans to use SAP® solutions for container management, waste logistics and on-board computing to achieve operational excellence and to allow employees to focus on their most strategic issues. Waste Management has also selected SAP Managed Services to host the implementation of its mySAP Business Suite solution.
“We are committed to building a strong relationship to help Waste Management realize its strategic objectives and execute on its mission of providing superior services to its more than 22 million customers in North America,” said Bill McDermott, president and CEO, SAP America, Inc. “Customers have a mandate to grow their businesses today. The SAP Safe Passage program provides companies with a proven and affordable road map to protect their current investments and to begin the process of innovating their businesses today. We are entirely focused on delivering value to our customers now and are not distracted by the challenges of integrating multiple code bases and employee organizations.”
SAP Offering in Utilities industry sector including Waste Management (

SAP is the world's leading provider of e-business software solutions. Through the mySAP.comR e-business platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 13,000 companies in over 100 countries run more than 30,000 installations of SAP software.
mySAP Utilities, part of the suite of industry-specific solutions within the e-business platform, is designed to meet the service needs of electric, gas, water and waste-management utilities of all sizes. The solution provides Web-enabled, fully integrated tools for managing customer relationships, personnel, facilities, plant maintenance, work order processes, financial matters, procurement and utility marketplaces in an open, collaborative and personalized environment.

Building upon the cross-industry solutions, mySAP Utilities enables businesses to streamline administrative processes, optimize existing resources, exchange information from a common data model and enhance customer loyalty by delivering more personalized products and services. Industry-specific capabilities of mySAP Utilities include the following:
Customer Care: Combining the customer interaction, sales, marketing, service and call-center management capabilities of mySAP Customer Relationship Management (mySAP CRM) with a powerful billing capacity for residential and business customers as well as for other utility suppliers. It also supports full rate unbundling according to local deregulation scenarios, third-party and intercompany billing for the services of more than one company, and subledger accounting that can process the high volumes and mass billings utility companies require.
In addition to billing, invoicing, accounts receivable and transaction exchange, mySAP Utilities offers key capabilities such as energy data management, which handles the huge amount of energ data that deregulation and the increasing use of new metering technology demands; and intercompany data exchange, which handles data transfer between retailers, distributors and independent service operators. Utilities can use meter-reading and consumption data for statistics, marketing and forecasting as well as for real-time pricing. Users can also manage utility-specific devices such as meters, transformers and control receivers. The customer care and service tools integrate seamlessly with geographic information systems, outage management systems and SCADA systems.
Work Management: Enabling customers to manage projects, assets and the processing of asset-centric and customer-centric work orders to ensure more efficient service. Capabilities include real-time event notifications; work order planning with real-time costing, scheduling and approval processing; compatible unit planning via configurable task lists; procurement and inventory integration; billing and accounts receivable integration; measurement and calibration capturing; and preventive maintenance functions.
Plant maintenance: Enabling companies and their business partners to manage products, projects and assets with complete visibility into the associated costs. In addition, the solution handles service, environmental health and safety issues, shutdown procedures and other plant-related processes. Users can manage the full lifecycle of maintenance costs to more profitably handle equipment, preventive maintenance, facilities and technical assets.
Work Clearance Management: These tools integrate with plant maintenance functionality to help users perform maintenance activities safely, quickly and seamlessly. This is accomplished by using templates for clearance preparation, approvals for appropriate review levels and automatic integration to the work order. Customers in Australia, Belgium, Germany, Singapore, Spain, Sweden, Japan and the United States have adopted work clearance management to successfully manage and protect their work forces.

Waste Management: The logistics engine of this component manages such subjects as routes, containers, service frequency, cleaning objects, properties and disposal orders, as well as related processes. It also provides a resource-planning tool for allocating vehicles and personnel to disposal orders. The waste-billing engine can generate bills based upon either flat fees or specific data, such as the number of services, weight of waste or time spent cleaning a street section. The invoicing and contract accounting engine produces invoices based on billing line items and feeds the information to other modules, including print-shop and bill-delivery systems, contract accounting systems and controlling systems. It also covers a variety of special functions such as installment plans, interest calculations, deferrals, returns, correspondence and outside collection agency support.
Federal Energy Regulatory Commission (FERC) reporting. Developed to address the specific reporting requirements of the U.S. market, FERC reporting tools utilize financial data contained within the database to help report regulatory-related activities to federal, state and local authorities in the required format. Cross-Industry Solutions Supporting mySAP Utilities mySAP Utilities builds upon cross-industry solutions for supply chain management, customer relationship management, business intelligence, product life-cycle management, e-procurement and other key business processes. It also utilizes mySAP Workplace, the role-based enterprise portal at the heart of the collaborative e-business strategy.
Key cross-industry solutions that are particularly relevant to the utilities industries and that integrate seamlessly with the industry-specific capabilities of mySAP Utilities include the following:
CRM empowers all employees to respond to customer needs more quickly and provides a consistent view of customer information at every point of contact. The solution enables businesses to build demand-driven supply chains in which sales and service personnel become more active in anticipating and meeting customer demands. The marketing, sales and services capabilities of mySAP CRM are tightly integrated with a host of collaborative, utility-specific functions, such as billing, invoicing, A/R, transaction exchange and energy data management, which allows companies to achieve a more customer-centric organization and build long-term customer satisfaction.
E-Procurement goes beyond simple catalog ordering to automate all stages of a business transaction over the Internet. By automating the entire procurement cycle from requisition to payment, mySAP E-Procurement simplifies and accelerates the online buying, selling and management of goods and services for all of the activities a utility must perform. It also helps purchasers obtain more competitive pricing by including more potential suppliers in the sourcing process. The solution allows companies to reduce their sales processing and procurement transaction costs while increasing productivity.
mySAP SCM: Supply Chain Management provides companies and their supply chain partners with visibility across supplier and customer allocations, inventory levels, orders, forecasts, production plans, and key performance indicators. The solution enables entire supply chains to react quickly to changing market conditions and customer requirements, resulting in higher value for all participants. It also provides an end-to-end solution for planning and executing highly configured products. mySAP SCM customers achieve improved customer service, higher production output, better responsiveness to unexpected demands, reduced inventory and cycle times, and higher product margins. mySAP SCM lets utilities communicate directly with customers and business partners by transforming supply chains into a collaborative community with synchronized activities. The solution allows instant access to ordering, forecasting, production planning and key performance data, thereby increasing productivity.
mySAP PLM: Product Lifecycle Management creates a collaborative environment for users to manage, track and control all product-related information over the complete product and asset life cycle. By closely linking a company's engineering, production and maintenance operations, mySAP PLM enables accurate communication of product and asset information throughout the extended supply chain. The solution also incorporates business partners' knowledge into the design, management and maintenance processes, resulting in higher product quality and greater flexibility to meet customer needs. mySAP PLM delivers value for utilities where maintenance costs and equipment reliablity directly affect profitablity. The solution gives users complete visibility into costs and effectively manages plant maintenance, service, shutdown procedures and environmental health and saftety issues.
There are more than 632 installations of mySAP Utilities worldwide.

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